Meet the enrolment services team

Wherever you are in the world we have enrolment counsellors available to give you the advice and support you need to start your academic journey. Our Enrolment Counsellors speak English, Arabic, Mandarin, Cantonese, Russian, Vietnamese, French, Polish and Farsi.

If you'd like to contact us, you can submit a question or call us. Or, email: ukes@intoglobal.com 

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Basel Merched

Have you ever lived or studied abroad?

Yes, as someone who has moved to the UK to study, I feel that I am well positioned to understand the needs of international students. I am happy to share this experience when speaking to students, either in English or Arabic.

What are the most common questions you get asked by students?

When is the deadline for confirmation? It seems like I get this question from one in every three students. 

Inesa Prokopenkova

Have you ever lived or studied abroad?

I came to the UK to do my Bachelor’s degree and I have been living in the UK since 2007. I’m originally from Lithuania and have Russian background. Being an international student myself I understand how challenging it is studying abroad and getting used to life in another country. I understand how important it is to receive support and advice while taking this big step in their life.

What are the most common questions you get asked by students?

The most common questions are about the progression routes and finding the right pathway courses. The length of studies and English language requirements also are commonly asked questions.

Maggie Dziem

Have you ever lived or studied abroad?

Yes, I have lived in the UK for five years and in China for five years. I went to China to undertake a Chinese language course, followed by a Master’s degree in Chinese Language at Nanjing Normal University. Since my graduation I have worked in Chinese companies, based in Guangzhou and Shenzhen. I have travelled extensively across China and South-East Asia, gaining valuable experience of living abroad.

What are the most common questions you get asked by students?

The most common questions refer to visa procedures, accommodation, and progression pathways.

Hami Dodangeh

Have you ever lived or studied abroad?

I lived in Sweden for 8 years, after which I moved to the UK and have lived and studied here ever since. I am originally Iranian, so I come from a multicultural background and am always delighted to speak to students from all around the world.

What are the most common questions you get asked by students?

Students often have questions about the visa procedure and their progression options after completing their INTO course, all of which we are happy to guide them through.

Andrew Horswill

Have you ever lived or studied abroad?

Yes, I lived in the South of France for nine years, and completed my entire secondary school education there. Thanks to living and learning abroad I now speak both French and English.

What are the most common questions you get asked by students?

Students are always interested in where they are staying and what is local to the area. It is always important for them to know that they will feel at home away from home.

Andrew Ng

Have you ever lived or studied abroad?

Yes, I have lived in the UK for five years. I studied at INTO Newcastle in 2008 and followed by a Bachelor degree in Psychology, as well as a Master degree in International Business Management. Being an international student, I understand how crucial it is to receive help and support while adapting to a new environment in a foreign country.

What are the most common questions you get asked by students?

Students tend to ask about various progression pathways, as well as the progression rate of successful students to our partner universities after completing the Foundation courses.

Hanh Hoang

Have you ever lived or studied abroad?

Yes! I lived in the UK for about six years. I got my degree in Media Practice and Theory in 2013 and just accomplished my master's in Media for International Development and Social Change last September, both at the University of Sussex. During my time in the UK, I worked for the University to support young students both in academic and non-academic activities. Someday I would love to do my second master's in Korea so that I could learn to speak the language.

What are the most common questions you get asked by students?

Most students are curious about UK weather and the most common questions I’ve been asked are "What is the weather like in England in September?" or "Does it rain a lot over there?"

Maia Alzaghir

Have you ever lived or studied abroad?

I came from Saudi Arabia to the UK when I was 17 as an international student, therefore, I fully understand the students' worries and needs. I am pleased to help students from abroad overcome difficulties, making recommendations and answering enquiries to achieve their academic goals and dreams. 

What are the most common questions you get asked by students?

There is different questions can be asked from students in the different process stages such as "what are the entry requirements?", "what accommodation options are available?" and "what documents are required to apply for visa?".

Eddie Alnema

Have you ever lived or studied abroad?

Yes, as I moved to live in the UK , I feel I have a better understand for the country in which I can answer most of the international students questions about life in the UK and I’m happy to speak to our students in Arabic or English.

What are the most common questions you get asked by students?

Most commonly asked questions are about the deadline for confirmation, and accommodation options.

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