Students and teacher in class at City University London

Student support at INTO City, University of London

No matter what concerns you may have about studying in London, our dedicated support team can help you. Whether it’s finding your way around the city, managing your studies or registering with a doctor, you’ll find someone on-hand at all times to help you with any issue you have.


The University offers:

  • Extensive university library with varied learning resources and specialist libraries
  • State-of-the-art IT facilities and an IT Services Centre if you require assistance
  • E-Learning services for a personalised online learning environment
  • Study spaces for individual and collaborative work

INTO will:

  • Build your English language and communication skills
  • Develop your study skills such as essay planning, time management and research
  • Improve your critical thinking
  • Help you to develop your academic essay writing


  • 24-hour emergency telephone number
  • Language advisors to assist new and prospective students
  • Visa and immigration support, including workshops and one-to-one appointments
  • Confidential support for students with disabilities
  • Residential Assistants within student residences
  • Great Students’ Union with a wide range of clubs and social programmes
  • Orientation programmes during your first week to help you settle in
  • Help registering with a doctor
  • Counselling service
  • Chaplaincy and Faith Advisory Team
  • Airport pick-up service
Aseel Mustafa
"INTO will help you whenever you have a question. That is one of the things I love the most about the Centre - the helpful atmosphere." Aseel Mustafa International Foundation in Engineering and Mathematics