INTO Queen's students at reception

Student support at INTO Queen's

Here to help you succeed

You’ll receive dedicated support from our friendly support staff in the INTO Centre from the moment you arrive. They’ll help you with practical things like opening a bank account or renewing your visa, and are there to listen if you need to talk to someone. They will help you to find your way around campus and the local area, so you can settle in quickly.

Queen’s International Student Support Office are there to look after you before and after you arrive on campus. The team will be happy to answer any questions you might have and will help you to settle into your new life in the UK.

Support with your studies

The University provides:

  • Help developing key study skills from the Learning Development Service
  • Library staff to help you find books and journals for your studies
  • IT Helpdesk staff to help you with problems connecting to the internet
  • A multi-media Language Centre to help you develop your language skills
  • Disability Services who provide support with any specific learning difficulties such as dyslexia

INTO will:

  • Give you one-to-one time with your teachers during classes
  • Help you adapt to the UK learning culture
  • Assign you an academic tutor who you can talk to about your course
  • Guide you with your academic essay writing
  • Show you how to conduct research and presentations
  • Provide additional support for students with disabilities

Support living in the UK

On campus you’ll find:

  • Visa workshops for help with renewing or extending your visa
  • 24-hour support from residential advisors in the accommodation
  • 24-hour emergency contact number
  • A Careers service who will help you find a part-time job
  • The Student’s Union who provide support, advice as well as clubs and societies
  • Personal careers guidance for after you graduate from the Careers service
  • Confidential counselling service
  • Language advisors who can translate for you
  • Help registering with a doctor
  • Help opening a UK bank account
  • Local tour guide
  • An airport pick-up service
  • Additional support for students with disabilities
"I’ve enjoyed my time studying here, the staff working at INTO Queen’s are very friendly and helpful and everyone is easy to get along with." James from Singapore