INTO Manchester support desk

Student support

Your student services team

As an INTO student, you'll benefit from a range of practical guidance and support.

You'll always get a helpful answer from your support team – from securing a visa, to enjoying your time in the most popular student city in the UK.

And we'll also organise a wide range of social activities to help you meet new friends and enjoy your new home!

Support with your visa

Our team of experienced and multilingual customer relations advisers will ensure your application is processed swiftly. And that you receive the documents you need to obtain your entry visa for the UK.

Once you arrive in the UK, you'll get practical support and guidance on renewing your student visa. Workshops are held throughout the year, and a full-time student visa specialist is on-hand  to offer individual advice.

Support progression to The University of Manchester

You'll be assigned a personal University Link Tutor. Each week, they'll visit the INTO Study Centre to answer any questions you might have about progressing to The University of Manchester.

They'll also organise events on the University campus relevant to your subjects of interest.

A range of additional support

Our Student Services support team has many years of experience in caring for international students.

They'll help you settle into the city, and introduce you to everyone you need to know in the INTO Centre.

Additional support includes:

  • a comprehensive orientation programme during your first week
  • language advisers to help students not yet confident speaking English
  • a range of student clubs and a programme of fun social activities 
INTO The University of Manchester Daniel Arturo Zea Vallejo from Ecuador

Daniel
from Ecuador

"I chose my course because it is the only programme in the whole of the United Kingdom that incorporates the subjects international business, finance and economics. Together I believe these three fields are really important for a business to succeed."

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Meet Daniel, who studied the International Foundation in Humanities and Social Sciences at INTO Manchester in partnership with The University of Manchester. He is now studying BSc International Business, Finance and Economics at The University of Manchester.

What was appealing to you about The University of Manchester and your course?

I heard about The University of Manchester whilst I was finishing my high school studies. It is a well-known university and the Ecuadorian government consider it as one of the world’s top 50 universities.

How did you feel when you found out you had progressed to study at The University of Manchester?

I thought, "Now I am going to belong to the educational elite in the UK". I was really happy and had feelings of relief. I had been offered a scholarship from the Ecuadorian Government which required me to progress to The University of Manchester. So there was no pressure anymore and I felt really good.

Can you describe the University campus and its facilities?

The University of Manchester has really good facilities with many computer clusters available for all students located in diverse areas of the campus. There is a building called the Alan Gilbert Learning Commons [study facility] that is open 24 hours a day and seven days a week. It recently received an award from The Guardian [UK newspaper] as the best study facility in the UK.

Do you believe that INTO Manchester played a part in your progression to The University of Manchester?

I received help from the INTO Manchester staff in many ways; from psychological approaches and not giving up to advising me how I should write my essays and university application. The preparation and advice that I received from INTO Manchester were fundamental and the main reason why I received an unconditional offer from The University of Manchester. The way I was taught economics at INTO was important because it showed me the real meaning of economics and its direct relationship with business and management.

Did you take advantage of having your very own University Link Tutor?

Yes, I got to know the University Link Tutor very well and I’m still in touch with her now I’ve progressed. She helped me a lot, especially with my university application. She helped me to build my personal statement. I sent her draft of it and she returned it to me with clear advice and sometimes past examples that I should follow.

Do you think you would have progressed to The University of Manchester without studying at INTO Manchester first?

I would not be performing the same way I am currently performing on this university course. I managed to get to know about the British culture while I was at INTO Manchester. I also learned their study and teaching methods which have allowed me to do other activities. I am part of two important student societies; I am the President International Business, Finance and Economics Society and an event organiser for Bright Futures Manchester.

If a future student were to ask you about your INTO Manchester experience, what would you say?

For all the reasons mentioned above I would definitely recommend INTO Manchester and I do! I have recommended this programme to many and I am aware lots of them are coming to INTO Manchester, or hope to. INTO Manchester treats its members as family; this from my personal point of view is really important because it helps us to support each other, get to know new cultures, and break mental barriers that we may have had before.

Your safety is our priority

As with all big cities, it's wise to take reasonable precautions to secure your safety in Manchester. Being aware of your surroundings will ensure you don't encounter any issues, and the Greater Manchester Police website offers a range of practical advice.

When you arrive, you'll be issued with a telephone number that can be used in the event of an emergency - any time, day or night. And 24-hour support is provided in your halls of residence, for complete peace of mind should the unexpected happen.

Accommodation options also include security features such as CCTV and secure door entry for additional safety.

More safety advice for international students
Students under the age of 18

Before the Centre accepts a student who is under 18 years of age, their parent or guardian must sign a consent form agreeing the outlines of the INTO Under 18 Policy. Relevant forms will be sent to parents and the student with confirmation documents. No student will be accepted at the Centre without completing and returning these forms before the start of the course.

During their first week students under the age of 18 are given a point of contact and the Centre's code of conduct. At this point students will be advised on the support they will receive due to their age and the rules and safeguards that are put in place for their wellbeing are explained.

All under 18s are required to live in INTO Manchester residential or approved homestay accommodation. For further details please contact us.

Support for students with disabilities

A confidential service for students is available offering advice and information on disabilities such as dyslexia, sensory impairments, and mobility and medical conditions.

For further details please contact us.

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