We're here to help you

You’re about to embark on a life-changing journey. But it’s not something we expect you to do on your own. Our support staff will be there to help you every step of the way, with everything from visa applications to finding the best restaurant in your new home.


In your first week at the Centre, we'll give you all the information you’ll need to help settle into your new surroundings:

  • visas and collecting your biometric residency permit
  • registering with the police
  • opening a bank account
  • registering with a doctor and dentist
  • UK key legal and social facts
  • social activities, clubs and sport

We'll also provide you with a 24-hour helpline telephone number should you need to get in touch with us outside of office hours.

Supporting your studies

Our teachers and academic staff are dedicated to helping you reach your goals. We’ll help keep you on track with your studies with a range of excellent academic support, including:

  • regular assessment to monitor your progress
  • detailed feedback on your performance
  • your own Personal Tutor who will help you throughout your studies
  • intensive English language tuition

We’ve helped hundreds of students progress to their dream university. From the moment you arrive, we offer tailored placement support including one-on-one sessions with our Placement Officer, our annual Placement Fair and workshops on writing your personal statement. Find out more about our progression support here.

More about our teachers

English language support

If you have a lower level of English language, our specialist Language Advisers are available to help you communicate. There’s also a dedicated Chinese Language Support Officer on hand to provide support to Chinese-speaking students. Need a little extra help? No problem – we also offer individual and group lessons, online support, revision sessions and one-to-one teaching at an additional cost.

Ongoing support at INTO London

At the INTO London Study Centre, you’ll find our friendly Student Services team who will help you throughout your studies. You’ll have access to a range of excellent services, such as:

  • a 24-hour emergency helpline
  • visa and immigration support services
  • residential assistants at your accommodation
  • support for students with disabilities
  • dedicated student counsellors
  • a qualified life coach, who can help you develop effective life skills for academic study