Support when you need it

Nervous about starting your course at Newcastle University London? There's no need to be! On arrival, you will get involved in a range of activities to help you prepare for your academic journey. As well as supporting you academically and professionally, we're here to give you the personal support you need to thrive at university. From campus tours to registering for classes, or even how to open a bank account, we'll help you prepare for life as student in London.


Getting settled in London

Freshers’ induction week

Your first term starts with a social programme called ‘Freshers’ week’ – there are no lectures, just lots of fun events to help you connect with other students. These activities typically include:

  • boat trip on the River Thames
  • food, pizza, tea and cake receptions
  • 'meet and greet’ with academics
  • The Freshers’ Fair – see what you can get involved in whilst you’re studying
  • tours and local area activities to help you make the most of our fantastic location
  • evening socials in local restaurants, bars and clubs
  • activities specifically for international students to help you settle into life in a new country and city.

Academic support at Newcastle University London

Our teachers understand your needs, and are dedicated to your success. At the beginning of your course you’ll be told who your Personal Tutor is, and you’ll meet with them in your first week.

You can approach them for help with any academic questions or personal issues at any time throughout your studies. They’ll help you settle in, monitor your academic progress, and can refer you to additional academic and welfare support if needed.

More about our teachers

English language support

Language advisers are available in the Centre to help students with a low level of English to communicate.

A Chinese Language Support Officer is also on-hand to provide dedicated language support to Chinese students.

Other language support services include extra individual and small group academic lessons, online support, revision sessions, and one-to-one teaching at an additional cost.


Personal support designed for you

We offer a full suite of support services to help you take control of your education and make the most of your university experience.

Throughout the year, our friendly Student Support Services team is on-hand to provide help and advice on all aspects of student life. This includes academic support, student welfare, accommodation and finance, as well as visa and immigration advice for international students.

The Welcome Desk is open throughout the day Monday-Friday. We also offer a 24-hour phone number that students can call in the event of an emergency. If you’d prefer to talk in complete confidence, you can also book an appointment with our welfare adviser to discuss any concerns or issues.

For overseas students, our international welcome helps you make friends, meet staff and settle in to the university and city. We also provide:

  • visa and immigration support
  • an airport pickup service (additional cost)
  • orientation programme
  • 24-hour emergency telephone number
  • residential assistants within student residences

Need help settling in to your new life in London? You’ll receive a full orientation programme. We’ll guide you on opening a bank account, registering with a doctor, getting a mobile phone and even joining a local gym. We’ll also show you around the local area and there’ll be plenty of social activities to take part in.

You’ll find the student services team on hand at the welcome desk to help with anything you need from finding a nearby place of worship to personal safety. You’ll also be given a telephone number to use day or night in the unlikely event of an emergency.


Dedicated support programmes

Our in-sessional language modules are all free and include academic reading, writing, listening and speaking to help you develop your academic skills. There are also opportunities for one-to-one tutorials.