Parents doing paper work and talking to teenager son
Parents doing paper work and talking to teenager son

INTO City, University of London pre-arrival guide

London: the city of bright lights and big possibilities. It’s home to some of the world’s top universities, an ever-growing career economy and endless opportunities to succeed.

Soon, you’ll be beginning your journey to study at INTO City, University of London. There are a few things you can do to prepare for your studies before you travel. Then, once you arrive, our expert Student Services team will be there for you every step of the way.

We're here to help

Our dedicated teams are here to help you through every stage of the process.

Join an online information session

Find out more about City, University of London and INTO City – as well as top tips on preparing to arrive in the UK.

Airport transfer

We can arrange a transfer from any of London's airports to your accommodation. This is compulsory for students under 18.

Contact us

Got a question? Contact our student engagement team via email at

Your pre-arrival questions answered

Weather-appropriate clothing. Temperatures in London can range from around 0°C on winter evenings up to around 30°C in the summer. We can experience all types of weather, so it’s best to be prepared for anything. In winter, you’ll need a warm waterproof coat, gloves and a hat.

A credit card that works in the UK. You’ll need this for any purchases you make until you’re able to set up a bank account here. Most businesses here will accept card payments – in fact, many are now card-only and won’t accept cash at all. However, we do recommend bringing some cash with you for safety.

A laptop for your studies, and you may need a plug adaptor depending on where you are travelling from.

If your accommodation provider doesn’t provide you with bedding and towels then we recommend bringing a set with you. Kust make sure to check the correct bed size with your provider first.

It’s also a good idea to bring some items to remind you of home – pictures of friends, family and pets as well as some comfort food for the first few days.

Please make sure that you only pack items that you are allowed to bring into the UK. You can find the list of banned items on the UK Government website along with guidance on bringing food into the UK.

We advise that you arrive in London during the weekend before the start of your course. You may be able to arrive earlier if your accommodation contract allows.

INTO City, University of London is located at 102 Middlesex Street, London, E1 7EZ.

We are in an excellent location on the edge of the City of London, London’s financial district – and Shoreditch, London’s trendy district full of independent shops, cafes and restaurants.

The center is a short walk from Liverpool Street station which you can reach via the Central, Hammersmith & City, Circle, District or Elizabeth Tube lines as well as overground trains. It’s easy to travel here from anywhere in London.

Use the Google Maps or Citymapper apps to find the best route.

To pay for transport in London, you can either use a contactless credit or debit card, or an Oyster Card. As a student, you can apply for a Student Oyster Card which gives you discounted travel across London.

Welcome Week is what we call the first week of term.

You’ll meet your classmates, teachers and support teams here at the center, with plenty of time to settle into London life. We’ll also help you set up your IT accounts, register for your classes, complete any outstanding fee payments, register with a doctor and open a UK bank account.

We'll send you your Welcome Week schedule around one week before the start of term – so make sure to look out for it.

Your Welcome Week timetable will tell you when to arrive at the center. We usually arrange different timeslots depending on your name and course.

You’ll receive your academic timetable during Welcome Week, usually towards the end of the week. You will receive this via email.

Firstly, these are all perfectly normal emotions to feel when you are going through a major life change. We would encourage you to reach out to our Welfare Team who are on hand to provide help and support. You can ask for them at the Welcome Desk, email them at or complete a self-referral form.

Additional support is also available from City, University of London’s Student Counselling, Mental Health and Accessibility Service during office hours, as well as the Togetherall app – a confidential, digital mental health service that is available to you 24 hours a day.

Life at INTO City