Student support

Here to help you succeed

You’re about to embark on a life-changing journey. But, it’s not something we expect you to do on your own.

Our support staff will be there to help you every step of the way, with everything from your application, to visas, to finding the best restaurant in your new home.

Orientation programme

In your first week at the Centre, we'll give you all the information you’ll need to help settle into your new surroundings:

  • visas and collecting your biometric residency permit
  • registering with the police
  • opening a bank account
  • registering with a doctor and dentist
  • UK key legal and social facts
  • social activities, clubs and sport

We'll also provide you with a 24-hour helpline telephone number should you need to get in touch with us outside of office hours.

Helping you to reach your goals

  • Regular assessment to monitor your progress
  • Detailed feedback on your performance
  • Intensive English language tuition
  • Professional support and guidance with university applications

Confused about where to start when applying for university? Don’t worry, our Student Placement team are on hand to guide you.

Whether it’s filling in your application form, writing your personal statement or just choosing one of the thousands of options available to you.

Support from your teachers doesn’t stop in the classroom, they’ll be there whenever you need them to help with assignments. You’ll receive detailed feedback on your performance throughout your course to make sure you stay on track to achieve the grades you need. 

Having trouble learning in a second language? No problem, you’ll receive extra English language support.

Student support at the welcome desk

Support staff at the welcome desk

Help with your living

  • Visa and immigration support
  • An airport pickup service
  • Orientation programme
  • 24-hour emergency telephone number
  • Residential assistants
  • Support for students with disabilities
  • Dedicated student counsellors

Worried you won’t get a visa? With INTO's 98% visa success rate, you're in the right hands.

Nervous about going through immigration at the airport? Don’t worry – just use our handy checklist to make sure you have all the documents you need and you’ll be good to go. 

You can even order an airport pickup, so there’s one less thing to worry about when you get here.

Once you’ve settled in to your new accommodation you’ll attend an orientation programme on student life in London – this covers everything from opening a bank account to using the underground. 

You’ll be given a 24-hour emergency telephone number and will meet your student counsellor. They’ll be there to help and advise you on any problems you might have while you’re here.

"In Nigeria you go to classes but you don’t have the teacher’s support. But here the teachers are there after the classes, and they’re there to support you anytime you call on them." Emmanuel