Terms and conditions

• INTO City, University of London - terms and conditions 2021-2022
• INTO City, University of London - terms and conditions for online English courses 2019-2020
• INTO City, University of London - terms and conditions 2020-2021
• INTO City, University of London - terms and conditions 2019-2020
• INTO City, University of London - terms and conditions 2018-2019 (from 01 June 2018)
• INTO City, University of London - terms and conditions 2018-2019 (from 22 January 2018)
• INTO City, University of London - terms and conditions 2018-2019 (to 21 January 2018)
• INTO City, University of London - terms and conditions 2017-2018 (from 8 March 2017)
• INTO City, University of London - terms and conditions 2017-2018 (to 7 March 2017)
• INTO City, University of London - terms and conditions 2016-2017
• INTO City, University of London - terms and conditions 2015-2016
• INTO City, University of London - terms and conditions 2014-2015
• INTO City, University of London - terms and conditions 2013-2014

Accommodation terms and conditions

• INTO City, University of London - Craft accommodation terms and conditions
• INTO City, University of London - Scape accommodation terms and conditions
• INTO City, University of London - homestay preference form
• INTO City, University of London - Spitalfields terms and conditions

Student Protection Plan

• Student Protection Plan

Refund and Compensation Policy

• Refund and Compensation Policy

Insurance information

• INTO Uniplan – Insurance Document
• INTO Uniplan – Endsleigh Customer Privacy Policy
• INTO Uniplan – Insurance Product Information Document
• INTO Uniplan – Group Policy Booklet
• INTO City, University of London - Statement of Insurance (SOI) 2020
• INTO City, University of London - Statement of Insurance (SOI) 2019

Information for students (and parents of students) under the age of 18

• INTO City, University of London - Safeguarding Policy

Complaints procedure

• Non-academic complaints procedure
• Academic complaints procedure

Privacy policy

• INTO City privacy notice

Resit dates

• 2020 (September intake) – resits will be between 08 June 2020 and 13 June 2020
• 2020 (January and March intakes) – resits will be between 24 August 2020 and 28 August 2020