What student support does INTO Exeter offer?

From helping you adapt to a new way of teaching to building your academic skills and settling in to life in the UK, you’ll find support at every stage. You’ll benefit from years’ worth of experience and services that ensure your time at INTO University of Exeter is as enjoyable and fulfilling as possible.


What will happen when I arrive at INTO Exeter?

In your first week, you’ll take part in an orientation programme to help you settle in. We’ll help you adjust to life in Exeter by showing you around campus and introducing you to your classmates. Then, during your time here, you can join one of 250+ clubs and societies covering a range of interests and participate in day trips across the UK.


How will the INTO Centre support me academically?

Our teachers understand your needs, and are dedicated to your success. At the beginning of your course you’ll be told who your Personal Tutor is, and you’ll meet with them in your first week.

You can approach them for help with any academic questions or personal issues at any time throughout your studies. They’ll help you settle into life in Exeter, monitor your academic progress, and can refer you to additional academic and welfare support if needed.

More about our teachers

How will the INTO Centre support me with learning English?

Language advisers are available in the Centre to help students with a low level of English to communicate. A Chinese Language Support Officer is also on-hand to provide dedicated language support to Chinese students.

Other language support services include extra individual and small group academic lessons, online support, revision sessions, and one-to-one teaching at an additional cost.


How will the INTO Centre support me with student life?

In addition to great study facilities, you'll also benefit from a host of services designed to help you adjust to life in the UK, including:

  • 24-hour emergency support by telephone
  • Student Services team and 24-hour Residence Mentors
  • security staff on duty day and night
  • advice and support for students with disabilities
  • visa workshops and support with your application
  • language advisors if you're having difficulties communicating in English
  • Student Health Centre on-campus, and help registering with a doctor
  • help opening a bank account
  • airport pick-up service (at an additional cost)
  • ‘Welcome Week’ to help you settle in
  • counselling service
  • Students’ Guild with more than 250 societies and clubs to join
  • careers service
  • Welfare Officer available for support

Need extra help settling into university life?

The University of Exeter has a Global Chums Mentoring Scheme with more than 300 students participating every year. You can apply for a mentor when you join the University and meet someone to help you feel more comfortable on campus for the first six weeks. The scheme helps first year students to:

  • settle into university life quicker
  • find answers to any questions you have
  • have the confidence to join a society
  • meet other students on campus